Discovery interviews
8 landlord + 3 handyman interviews, track patterns as you go
- Interviews logged7 of 114 to go
- Landlords5 of 83 to go
- Handymen2 of 31 to go
- Top patternmissed-access4 of 7 interviews
| Interviewee | Type | Date | Willingness to pay | Tags | Pain points | Action |
|---|---|---|---|---|---|---|
| Denise Okafor | Landlord | 2025-06-12 | Yes, $20-30 per month | missed-access, trust-concern | Tenant missed the window twice, then 8 days to rebook. I now drive over to let the plumber in myself... | |
| Marcus Bell | Handyman | 2025-06-11 | Landlord should pay, free for him | app-install-friction, missed-access | Shows up, nobody home, no way to tell if the tenant knew. Loses half a day about once a week... | |
| Priya Raman | Landlord | 2025-06-10 | Maybe $10 per visit | pricing-sensitive, missed-access | Texts the tenant, then texts the handyman, then texts the tenant again. Four units, all coordination by hand... | |
| Tom Kowalczyk | Landlord | 2025-06-07 | Unsure, wants to see a pilot | liability-worry, trust-concern | Worried about a stranger holding a code to a tenant's unit. Currently keeps a key and meets every trade... | |
| Luis Herrera | Handyman | 2025-06-05 | Not applicable | app-install-friction | Will not install another app. Fine with a text link if it opens a photo upload in one tap... | |
| Angela Whitfield | Landlord | 2025-06-03 | $15 per month at most | pricing-sensitive, missed-access | Has 6 units across two buildings. Missed access delayed a water heater swap by a week last month... | |
| Ray Dunmore | Landlord | 2025-05-30 | No, already uses a lockbox | pricing-sensitive, liability-worry | Uses one shared lockbox code and changes it quarterly. Does not see the need unless photos are included... |
Log interview
Capture it while it is fresh, under two minutes
Pattern summary
Tag frequency across all 7 logged interviews
- Unique tags5
- Tags applied131.9 per interview
- missed-access (4)
- pricing-sensitive (3)
- trust-concern (2)
- app-install-friction (2)
- liability-worry (2)